COMPLIANCE AND AUDIT

State Exam Response

State exam responses can be tedious and tricky. Hand this off to us to develop the framework of the exam response, or have us help investigate the findings and develop precise responses.

Compliance File Reviews

If you were to test your loan files for technical compliance issues, what would you find? Send us some files in our Dropbox - or give us access to your system - and let us take a look. 

Consumer Complaint Response

Managing consumer complaints is critical. If you need more bandwidth to address and respond to some consumer complaints, send them our way.

Mortgage Call Report Preparation

Every three months, like clockwork. Since the figures on one quarterly report have to balance to the next quarterly report, perfect data management is required. Let us take on that headache by maintaining the data and submitting the reports for you.

HMDA Data Management

Clean HMDA data is easier said than done. It requires routine review to ensure the data you submit each year is accurate. Let us check under the HMDA hood each month to make sure the data is clean and accurate. This makes HMDA LAR reporting, and even the Mortgage Call Report, SO much easier.

STATE LAWS

50 State Consumer Protection Law Services

California Per Diem Reconciliation

If you do business in California, you're going to need to reconcile whether the borrower paid only the right amount of per diem before loan funding...on every loan. Let us manage that for you.

TRAINING AND MONITORING

Training Support

Training on compliance is a requirement, but it doesn't have to be a big production or expensive. Simple, short, online training videos work great. Training by webinar is also an easy and cost effective way to engage the trainees. Big training systems are fine; but when you need something simpler, let us know.

Call Monitoring

A review of recorded calls between your production team and borrowers is a necessary risk control. Provide us with some recorded calls in our Dropbox and we will review them for you, see if your employee said all the right things, and then let you know how they did. The number of calls is up to you. It's just better to do something than nothing, so let us handle that for you.

 

COMPLIANCE MANAGEMENT SYSTEMS

CMS Support

Corralling all of your compliance processes is probably like herding cats. Let us show you how you can easily control the herd. We can even maintain your CMS on an ongoing basis if you'd like.

Policy and Procedure Maintenance

Maintaining policies and procedures are the bedrock of ensuring compliance in your operation. We can keep track of what needs to updated, manage the annual inquiry, and communicate what needs to be updated to your managers. We can even arrange to store them online for you, if you'd like.

 

ROUTINE COMPLIANCE DEPARTMENT FUNCTIONS

Compliance Help Desk

You have a job to do. In between all of the compliance reporting requirements and getting your projects completed, you are busy answering routine compliance questions...all day long. Let us help you do your job more efficiently by taking that burden off of your desk, so you can focus on the tasks that will help grow your company.

Risk Meeting Facilitator and Support

Routine Risk and Compliance meetings: maybe they're not fun, but they're necessary. We can help set the framework for those meetings and can even facilitate them. for you

 

LICENSING

Entity and Individual Licensing Maintenance

We can easily manage the administration of your corporate and MLO licenses, taking one giant headache off your desk.

TECHNOLOGY

Mortgage Technology Advisory Services

Software Technology Support

Cybersecurity Reviews and Best Practices

We're here to help.

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