News and Commentary

Firstline Announces Newly Updated Lender and Broker Policies and Procedures

Richard Triplett designed policies for both lenders and brokers are designed with YOU in mind!


Firstline is pleased to announce a full suite of newly updated policies and procedures manuals for both lenders and brokers! Painstakingly developed by well-known compliance expert Richard Triplett, the policies are packed with information and easy to use, incorporating the latest guidance and best practices with just the right amount of information to satisfy regulators and investors. Policies include:


  • Advertising & Marketing Policy

  • Anti-Money Laundering Policy (AML)

  • Appraisal Management

  • Business Continuity Management

  • Consumer Complaint Management

  • Cybersecurity & Information Security

  • Electronic Fund Transfers Act (EFTA)

  • Electronic Signatures in Global and National Commerce (E-SIGN) Act

  • Fair and Responsible Lending

  • Fair Credit Reporting Act (FCRA)

  • Fair Debt Collection Practices Act (FDCPA)

  • FDCPA & Loss Mitigation Policy Guide

  • Home Mortgage Disclosure Act Policy (HMDA)

  • Homeowner Protection Act (PMI Act)

  • Loan Originator Compensation

  • Mortgage Brokering - Regulatory Compliance (Complete Guide)

  • Mortgage Brokering - SAFE Act

  • Mortgage Servicing

  • Non-Traditional Lending

  • Oregon Lending and Servicing Guide

  • Privacy

  • Quality Control

  • Real Estate Settlement Procedures Act (RESPA)

  • Regulatory Compliance (Complete Guide)

  • Reverse Mortgages

  • Secure and Fair Enforcement in Mortgage Licensing Act (SAFE Act)

  • Servicemember Civil Relief Act (SCRA)

  • South Carolina - Attorney & Insurer Preference and Consumer Complaint Notice Guide

  • Third-Party Originator Approvals (TPO)

  • Truth in Lending Act (TILA)

  • Vendor Oversight


Contact us today for pricing and more information.

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